Reference

Privacy Policy For Your paijitu Account

paijitu Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, use DANA or QRIS, and contact Live Chat Support.

Account accessWallet recordsCookie choicesData requests
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paijitu Privacy Policy For Your paijitu Account
HELP WITH PRIVACY

Three Ways To Ask About Your Data

You do not need to guess where a privacy question belongs. Start with the account detail or payment reference involved, then use the route that matches your request.

Live Chat Support Use Live Chat Support when you want to ask what account data we hold or why a phone verification step appears before access. Include your account contact detail and the approximate time of the issue so we can locate the correct record without requesting your password.
Account correction If your contact detail, displayed name, or verification record needs correction, tell us which field is inaccurate and why. We may ask you to complete an account check before changing it, helping us avoid edits made by someone using another device.
Payment receipt query For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account question, share the payment reference and date rather than private wallet credentials. We use that reference to check status, connect the receipt to your account, and explain the next privacy-safe step.
DATA HANDLING DETAILS

How We Protect Your Account Records

Our privacy process follows the account journey rather than collecting details without a purpose. We separate sign-in checks from payment references, limit internal access to records needed for account or support work…

Account information

When you open an account, we use the details you enter and the phone verification result to create and protect access. We do not need your password in support messages. If you sign in on a new phone, device and browser signals may be checked alongside your account details.

Wallet and payment data

A wallet name such as DANA, OVO, GoPay, or QRIS, together with a payment reference, helps us identify the status of an account transaction. Bank transfer and virtual account records can be checked in the same way, while sensitive wallet credentials should remain private.

Cookies on your device

Cookies can keep essential sign-in and page settings available as you move from the account page to the lobby on mobile or desktop. Browser controls let you remove or restrict cookies, although some account functions may then need to be selected again.

Security checks

We may compare login time, browser details, device signals, and phone verification status when access looks unusual. These checks help protect your account and payment history. If a check blocks access, contact Live Chat Support and describe the device path you used.

Retention of records

We keep account, support, and payment records only for the period needed to provide access, investigate a receipt, resolve a dispute, protect the service, or meet a legal duty. The exact period can depend on the record type and local requirements.

Your privacy request

You can ask for access to, correction of, or clarification about personal details connected with your account. Send the request through Live Chat Support, identify the account safely, and specify the action you want. We may verify ownership before releasing or changing information.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions we expect you to ask before opening an account or sending a support request. They explain the data connected with account access, device use, cookies, payment references, and correction requests. If your situation is not listed, Live Chat Support can help you identify the right privacy path. Service access depends on local law, including for account and wallet functions available in Indonesia.

The paijitu Privacy Policy covers details collected during account creation, phone verification, login, wallet activity, cookies, device checks, and Live Chat Support. It also explains how we use payment references from DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity.

We may collect the contact details and account fields you submit, your phone verification result, login times, browser and device signals, and support messages. We use these details to maintain access, detect unusual sign-ins, check account ownership, and answer a specific support request.

The Privacy Policy treats DANA and QRIS references as account transaction data used to check payment status and match a receipt to the correct account. We may also handle OVO, GoPay, bank transfer, and virtual account references, but you should never send wallet credentials.

Yes. Contact Live Chat Support and state whether you want access to your account details, a correction, or an explanation of a record. Include safe identifying information and the affected field. We may complete an ownership check before providing data or making a change.

Yes. Our Privacy Policy explains that essential cookies can retain sign-in and page settings as you move from a mobile browser to the lobby. Your browser can remove or restrict cookies, but some settings may need to be selected again after that change.

We retain records for the period needed to provide account access, check payment receipts, resolve disputes, protect accounts, or meet legal duties. Retention can differ by record type and local requirement. Ask Live Chat Support for the explanation relevant to your account.

A request may be limited when disclosure would affect account security, another person's privacy, payment investigation, or a legal duty. We explain the reason where permitted and identify the next available path. Account and service access depends on local law.

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